Database Issue
Status: Resolved
Date: February 14, 2017
Impacts: iPad App
Facts:
- Tuesday, 2/14/17 we experienced a database issue that impacted the operation of many our our iPad apps.
- This issue has been resolved.
What You May Have Noticed:
- Certain sections of your iPad did not load, or the app did not load at all.
What to Know:
- Our development team resolved this issue.
- Data was restored from a data point on November 11th, 2016. Any updates made to your iPad content past this date will need to be redone.
What to Do:
- Review your iPad app to ensure content is accurate.
- Send content changes to your Implementation Specialist or Engrain Support for completion.