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How can I request a U.S. sales tax exemption?

If your organization or property(ies) is eligible for a sales tax exemption, you can submit your documentation for review by following the steps below:

1. Add Engrain Technology Inc. as the seller (if applicable)

Please list Engrain Technology Inc. as the seller on your proof of exemption, if your proof of exemption requires it:

Engrain Technology Inc.
5660 Greenwood Plaza Blvd, Suite 350
Greenwood Village, CO 80111

2. Submit your proof of exemption

Send an email to support@engrain.com with an attachment including a copy of your proof of exemption. To help us locate your account quickly, please also include at least one of the following: your organization AND/OR property name, the invoice number, or the email address associated with your Engrain products.

3. Once we receive your documentation, we’ll review it and, if it’s approved, apply the exemption prospectively to invoices going forward. Approved exemptions apply only to future invoices and do not automatically apply to past charges. If you have already been charged tax and would like us to review those invoices, please include the specific invoice number(s), the account or property email, and the amount(s) in your email, and explicitly request whether you would like (1) a refund only or (2) a refund and a rebilled invoice without tax. Eligibility for credits or refunds is reviewed on a case-by-case basis and may be limited by jurisdiction and timing. When applicable, any approved credit or refund will be processed back to the original payment method. You’ll receive a confirmation email once the exemption has been applied to your account.